The Challenge
After LevelUp was acquired by Grubhub, they faced critical technical challenges: a required migration into Microsoft Azure, legacy components needing modernization, integrations shared with other Grubhub systems, and limited internal resources post-acquisition. They needed a team to take over operational responsibility, execute the cloud migration, and maintain service continuity.
Our Solution
Suntek Solutions became LevelUp's full technology partner during its transition period, delivering comprehensive cloud and platform support:
Azure Cloud Migration
Suntek executed a major Azure migration, including rehosting infrastructure, reconfiguring applications for Azure environments, setting up secure cloud resources, and ensuring uninterrupted service during the transition. This allowed LevelUp to operate on modern infrastructure while aligning with Grubhub's cloud strategy.
BizBlocks Framework Enablement
LevelUp leveraged Suntek's BizBlocks proprietary framework to run their portal and supporting tools, standardize integrations, maintain cross-cloud compatibility, and simplify complex onboarding, restaurant management, and data flows. BizBlocks provided the stability and speed needed for the accelerated migration timeline.
Platform Support & Integration
Suntek also provided ongoing maintenance and monitoring, enhancement of restaurant-facing features, integration support between LevelUp, TakeOut Tech, and other Grubhub systems, and troubleshooting and short-turnaround fixes to keep LevelUp operational through its lifecycle.
Results
Implementation Highlights
Azure Migration Success
Successfully migrated and operated LevelUp within Azure
Always-On Operation
Ensured always-on operation during internal organizational changes
Seamless Environment Transition
Maintained a seamless transition between cloud environments
Shared Workflow Support
Supported shared workflows used by multiple Grubhub-acquired platforms
