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Restaurant tip pooling

Tip pooling should be repeatable, reviewable and ready for payroll.

When a tip-sharing model lives in a spreadsheet, every pay period depends on somebody rebuilding the same calculation correctly. We turn the restaurant group's approved policy into a dependable workflow connected to the systems that already hold the time, job and tip data.

  1. CollectTime, jobs, sales and tips from the source systems
  2. CalculateThe restaurant group's approved pools and allocation rules
  3. ReviewExceptions, adjustments and totals before anything leaves
  4. ExportA repeatable output for the payroll process
Illustrative tip-pooling workflow. The approved policy and source systems differ by restaurant group.

Trusted by names you know

Clients and systems include Five Guys, Yoshinoya, Café Zupas, Casa Do Brasil, Arby's, Carvertise, Tosoh Quartz, Delivered Dish, Units Storage, PAR Technology, Brink POS.

When the spreadsheet becomes part of payroll

The risk is not only the hours it takes.

Manual tip allocation concentrates business rules, payroll timing and employee trust in a file that is difficult to test and easy to change accidentally.

  • The rules are specific

    Meal periods, roles, locations, pools, weights or eligibility rules do not fit a generic calculator.

  • The data starts in different places

    Hours, job codes, cash tips and credit-card tips must be reconciled before the calculation can even begin.

  • One person knows how it works

    The real process lives in spreadsheet formulas and memory, making every absence or handoff a payroll risk.

  • Every period needs an audit

    Managers and payroll need to see what was included, what changed and why the final totals are ready to approve.

What the system needs to do

Implement the policy without hiding the calculation.

The goal is not a black box that produces a number. It is a controlled process that makes the inputs, rules, exceptions and output understandable to the people responsible for payroll.

  1. Source data

    Connect POS, timekeeping, scheduling or other approved sources for hours, jobs, sales, locations and tip transactions.

    • Credit-card tips
    • Cash-tip entry
    • Hours and job codes
    • Meal periods and locations
  2. Allocation rules

    Configure pools, eligible roles, percentages, weights and period boundaries to match the policy the restaurant has approved.

    • Multiple pools
    • Role eligibility
    • Weighted allocations
    • Location-specific rules
  3. Review and control

    Surface missing data, unusual totals and manual adjustments before approval, with a history that shows what changed.

    • Exception review
    • Manager adjustments
    • Approval checkpoints
    • Calculation history
  4. Payroll output

    Summarize the approved result in the format the payroll process requires and retain the detail behind every total.

    • Payroll exports
    • Employee detail
    • Period summaries
    • Historical retrieval
A necessary boundary

The restaurant sets the policy. The software applies it consistently.

Tip-pooling, wage and tax requirements depend on jurisdiction, roles and the restaurant's circumstances. Suntek does not decide the legal policy. We implement the rules approved by the restaurant and its payroll or legal advisors, make the calculation visible, and preserve the records needed to review it.

  • Document the approved rules before automating them.
  • Test known pay periods against the existing calculation.
  • Run both processes together until the results reconcile.
  • Require a human review before the payroll output is final.
A real replacement under pressure

Casa Do Brasil needed its own model to survive a discontinued tool.

Their existing software was retired, leaving a two-location restaurant group to reproduce a specific bi-weekly allocation process through spreadsheets and manual work. Suntek used Brink data and additional interfaces to rebuild the approved model, support per-store and per-meal-period review, and produce the payroll export.

Read the full case study
“If we had not been pointed to Suntek Solutions, we would have been sunk! They replicated the tip-sharing model we established and made running payroll nearly instant.”
Maurice RosensteinChief Executive Officer, Casa Do Brasil

What does your tip-pooling spreadsheet know that your software does not?

Show us the approved process, its source data and the payroll output. We will tell you what a dependable replacement would involve.

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