The Challenge
Toast provides excellent in-store functionality, but restaurants encountered key limitations: reporting couldn't be customized, accounting teams needed penny-perfect data, multi-location operators needed unified dashboards, and payroll/tip pooling required custom workflows. API data was present, but Toast didn't offer full analytic depth. Restaurants needed real-time insights and a platform that transformed raw data into actionable intelligence.
Our Solution
Suntek built a modern integration layer for Toast, designed for precision, flexibility, and speed:
Modern Toast API Sync Engine
Built from lessons learned across a decade of POS integrations, our Toast sync engine delivers high-precision transactional syncing, real-time data ingestion, low resource overhead, field-level enrichment and standardization, and multi-store normalization for chain operators.
Extended Reporting Platform
Suntek provides accounting-grade financial reports, labor and break compliance summaries, tip and gratuity analysis, product mix and menu optimization reports, multi-location and chain-wide dashboards, and custom one-off reports tailored to individual restaurants. If a restaurant needs it — we build it.
Custom Tip Pooling & Payroll Automation
Using the foundation developed from the Brink ecosystem, Suntek delivers custom no-tax tip pooling rules, automatic nightly calculations, export files for payroll processors, and complex labor and break reporting for compliance — a workflow validated at scale for real clients.
Integration for Delivery & Online Ordering
Toast customers frequently need connections to delivery platforms such as DoorDash Drive. Suntek enables real-time order ingestion, menu syncing and automation, delivery event workflows, and reporting on fulfillment and operational efficiency.
Smart Data + AI Reporting Layer
Suntek turns Toast POS data into a smart data ecosystem: enriched datasets for forecasting and trend analysis, AI-driven reporting, predictive insights into labor, sales, and menu performance, and alert-driven analytics for exceptions and operational red flags.
Results
Key Capabilities Delivered
Multi-Location Centralized Reporting
Integrated Toast for multi-location groups needing centralized reporting
Tip Pooling & Payroll Automation
Delivered tip pooling and payroll automation workflows
Delivery Platform Integrations
Enabled delivery integrations for online ordering and sync
AI & Predictive Analytics
Built a scalable foundation for AI, automation, and predictive analytics
