Frequently Asked Questions

Suntek Solutions is a custom software development and technology company that has operated for over 20 years (founded in 2006). We act as an embedded technology partner, building custom software, integrating business systems, delivering real-time reporting, automating workflows, and adding AI to existing operations for restaurants and growing businesses.

Instead of selling you a one-off project and walking away, we become an ongoing extension of your team, essentially your outsourced technology department. We learn your operations, own the technology roadmap alongside you, and stay accountable for keeping everything running, scaling, and evolving over time.

No. We're well known for restaurant technology, especially for multi-location operators, but our reporting, integration, automation, and custom development work serves businesses across many industries. If you have data trapped in multiple systems and manual processes slowing you down, we can help.

We specialize in POS integrations, with deep expertise in PAR Brink POS and Toast, and we are an official PAR Technology partner. We also connect delivery platforms such as DoorDash, Uber Eats, and Grubhub, along with payroll, accounting, and HR systems, into one unified source of data.

We turn data from your POS and other systems into live dashboards, custom KPIs, and automated alerts. Instead of waiting on manual spreadsheets, your team sees performance in real time, gets notified when thresholds are crossed, and can drill into the numbers that matter across every location.

Yes. We build custom web apps, white-labeled customer portals, digital ordering experiences, and internal tools designed entirely around your operations: secure, scalable, and fully managed. When off-the-shelf software stops fitting how you actually work, we build what does.

Our tip pooling automation replaces manual tip sheets and spreadsheets. It pulls in the data it needs, calculates fair distributions automatically, integrates with payroll, and gives staff full transparency, saving managers hours every week and reducing errors.

Yes. Integration is one of our core strengths. We connect your existing POS, payroll, accounting, and third-party tools so data syncs automatically and you get one source of truth, often without ripping out the systems your team already knows.

We embed practical AI and intelligent automation directly into real business systems: automating reporting, data entry, and repetitive workflows, and layering AI-assisted insights on top of your own operational data. The focus is measurable results, not hype.

Yes. We migrate legacy and on-premise systems to modern cloud platforms with minimal disruption, and consolidate data from all of your sources into a warehouse so reporting and analytics are fast, consistent, and owned by you.

We have cross-trained teams across the United States, Sri Lanka, and Brazil, which gives you around-the-clock coverage. US-based leadership and senior developers manage strategy and client relationships, while global coverage keeps projects moving 24/7.

The best first step is a free strategy call. We'll learn about your systems and goals, identify where technology can save time or unlock growth, and recommend a path forward. You can book a call at sunteksolutions.io/calendar.