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Systems integration

Your systems should pass data to each other, not to your staff.

When systems do not connect, people become the integration. The same numbers get typed twice, exports get emailed around, and errors surface somewhere nobody is watching. Since 2006, Suntek has built and operated connections across point of sale, payroll, accounting, scheduling, delivery, reporting and custom systems. We define the source of truth, encode the business rules and keep failures visible so data can move without losing accountability.

A Suntek integration hub: point of sale, payroll, delivery and accounting wired through to a warehouse, reporting, inventory and finance, with a live activity log.
Systems passing data to each other, not to your staff. Figures are illustrative.
The problem
Your systems do not talk. Your people carry information between them, then spend more time finding where it stopped or changed.
What changes
Information enters once and reaches the systems that need it, with reconciled totals and visible exceptions instead of silent gaps.
How Suntek works
We map who owns each field, build the connection as production software and monitor the vendor changes and failures that happen after launch.

Trusted by names you know

Clients and systems include Five Guys, Yoshinoya, Café Zupas, Casa Do Brasil, Arby's, Carvertise, Tosoh Quartz, Delivered Dish, Units Storage, PAR Technology, Brink POS.

You probably recognise

  • The same information entered into two systems every day.
  • A weekly export-and-reformat ritual somebody owns.
  • Two systems that disagree, and no obvious way to tell which is right.
  • A platform you would like to adopt but cannot, because nothing talks to it.
What a dependable integration includes

Moving the data is only the beginning.

An integration is production software. It needs a clear source of truth, explicit business rules, secure access, visible failures and somebody responsible when a vendor changes the interface.

  • Move and shape the data

    Real-time and scheduled sync
    Move information at the pace the decision or workflow requires, rather than defaulting everything to a nightly batch.
    Normalize the model
    Translate different names, identifiers and structures into one dependable version the business can use.
    One-way or two-way
    Design direction and ownership deliberately so two systems do not keep overwriting each other's truth.
    History and backfill
    Bring forward the prior records needed for reporting, reconciliation and continuity, not just tomorrow's transactions.
  • Connect the interfaces

    REST, SOAP and GraphQL
    Work with modern and established APIs without treating an older interface as a reason to replace the whole system.
    Databases and warehouses
    Read, write and consolidate structured data with boundaries that protect the systems of record.
    Files and secure transfer
    Automate CSV, fixed-format, spreadsheet and SFTP exchanges when that is the interface a critical system actually supports.
    Events and webhooks
    React when something changes so downstream work starts when it should, not when somebody remembers to run it.
  • Run the business workflow

    POS and payroll
    Carry sales, labor, job and tip information into the processes that close a pay period.
    Delivery and ordering
    Bring orders, fees, adjustments and fulfillment events back into the operating picture.
    Inventory and finance
    Connect movement and transactions to the systems responsible for cost, accounting and reconciliation.
    People and customer systems
    Keep scheduling, HR, CRM, loyalty and communications aligned without another round of re-entry.
  • Keep it trustworthy

    Authentication and secrets
    Use the vendor's supported security model and keep credentials out of browsers, files and manual operating steps.
    Validation and reconciliation
    Prove that records arrived completely and that totals agree before downstream work trusts them.
    Retries and recovery
    Handle temporary failures without duplicating transactions or requiring somebody to reconstruct the sequence.
    Monitoring and alerts
    Make a broken or drifting connection visible with enough context for the right person to act.
Common integration work

The useful connection is the one that removes a real operating step.

These are recurring patterns, but the source of truth and the failure consequences are mapped for each business before anything moves.

  • Point of sale to payroll

    Carry time, job and tip information into a reviewed payroll export so the pay-period process stops being rebuilt by hand.

  • Delivery platforms to reporting

    Consolidate orders, adjustments, fees and payouts from separate marketplaces into the same view as direct sales.

  • Inventory across channels

    Keep availability and product data aligned between the operating system, ordering channels and back-office tools.

  • CRM to the rest of the business

    Connect customer and opportunity events to fulfillment, finance and communication workflows so teams stop passing updates manually.

Systems we routinely meet

Modern API or legacy database, the job is the same.

Understand what the system owns, use the interface it actually provides, and protect the business when it is unavailable or changes.

  • Point of sale
  • Payroll
  • Accounting
  • Scheduling and HR
  • CRM
  • Delivery and ordering
  • Inventory
  • Loyalty and rewards
  • Cloud platforms
  • Data warehouses
  • Legacy systems
  • Custom in-house tools

How the work runs

  1. Map what moves

    We follow the data through the business first: what is entered, where it goes, and who fixes it when it is wrong.

  2. Connect the systems

    Built against real interfaces, with the failure cases handled, so a connection that breaks is visible rather than silent.

  3. Keep it honest

    Integrations drift when a vendor changes an interface. We monitor and maintain what we connect.

Which two systems are costing you the most?

Name them and we will tell you what connecting them would involve.

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